Terms & Conditions

PAYMENT 
HAWKEYES INTERNATIONAL accept Wire Transfer, Swift Transfer i.e. Bank Transfer & Western Union Transfer. Payable to: HAWKEYES INTERNATIONAL we do not accept any direct debit at the moment due to “State Bank of Pakistan” Policies. A full deposit is required on orders less than 1,100 US$, however in case of good sized order we do accommodate our customers. We do not do business on credit basis due to some severe past experiences
PAKISTAN ACCOUNT DETAILS:-

Bank information
MCB Bank Swift Code TIMCOMBANK (MUCBP K K A)
Account Title Hawkeyes International. Branch Code 0236 Timber Market Sialkot
Account No. 0236-0592519731001328. Hawkeyes International
Branch/City/Country. TIMBER MARKET PUL AIK SIALKOT PAKISTAN.
BANK DRAFT-The T.T should be on the name of Hawkeyes International.
WESTTERN UNION DETAILS:
Recipient Name: Arsalan Javaid
Neka Pura, Pul Aik
Sialkot, 51310 – Pakistan.
Mobile +92 346 4020094
WARRANTY
We 100% take guarantee of all products made in our factory and will replace any items which are in some way defective in craftsmanship or materials. You may return it within 15 days of receiving it in its original packaging and condition for replacement. However, we cannot replace exchange or refund any custom made orders for which wrong details are provided initially by the clients. For instance, wrong spelling details of any bullion item, out of shape/misfit clothing measurement etc.
DELIVERY
All standard items in-stock are shipped immediately upon confirmation of
payment, however custom-made orders do take time as per volume and size of order.All Orders are shipped ‘By Air Registered Mail’ For rush deliveries we do use DHL courier service  for Europe, United Kingdom and Middle East destinations, and 4 days for USA, Canada, and Australian destinations). Direct DHL services are also available delivery within 72 hours to all destinations ‘subject to customer choice’. For whole-sale Sutler buyers who buy in bulk, goods are shipped By Cargo Services but  we strongly suggest to all whole-sale buyers kindly place your required bulk order prior to one month & see very nominal freight charges- Delivery By Sea – that takes almost 30 days to most of destinations.
SAMPLES
We also offer samples to our new Customers for Evaluation. However, customer needs to pay Samples Cost & Courier Charges in advance. When he will place first order we will deduct the Sample Charges from the Total Invoice Value. Of regular clients they can ask for any item as free of cost sample prior to proceed with orders.
DESIGN CHARGES
We are making design free of any fees but some items cannot be provided as free samples prior to ordering for those items the customer have to pay in advance. When samples are able to be provided, the first sample will be provided at no cost to the customer. Additional samples, should they be requested will be assessed a fee appropriate with the work involved to obtain the same.
Hawkeyes International bears no responsibility for any transportation costs, duties taxes & tariffs that may be applicable in the destination country. It is therefore clearly understood these costs are the sole responsibility of the purchaser/importer. When you send payment please make sure to pay ‘Routing & Transfer’ charges from your end so that we may receive net amount on our end.
                                                    Your co-operation in this regard will be much appreciated
                                                                  —— Standard & Quality Is Our Motto——